TERMS AND GENERAL CONDITIONS
The general conditions described here govern navigation on the website and online purchases by any person, hereinafter referred to as the “CUSTOMER” natural person who purchases the goods for purposes not related to his professional activity, and by “CNS FOOTWEAR DI Streppa Cristiano” registered office in via Adige n. 6, 63811 Sant’Elpidio a Mare, PIVA 02185720444, REA FM – 198018, owner of the domain www.cristhalia.it. These conditions may be subject to modifications and the date of publication of the same on the site is equivalent to the date of entry into force. The contract stipulated between “CNS FOOTWEAR di Streppa Cristiano” and the CUSTOMER is understood to be concluded with the acceptance, even partial, of the order by “CNS FOOTWEAR di Streppa Cristiano”. This acceptance is considered tacit, unless otherwise communicated to the CUSTOMER.
By placing an order in the various ways provided, the CUSTOMER declares to have read all the information provided to him during the purchase procedure, and to fully accept the general conditions transcribed below. Once the online purchase procedure has been completed, the CUSTOMER will print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of articles 3 and 4 of Legislative Decree 185/1999 on distance selling.
METHOD OF RECEIVING THE ORDER
Correct receipt of the order is confirmed by “CNS FOOTWEAR di Streppa Cristiano” by means of an e-mail reply, sent to the e-mail address communicated by the CUSTOMER. This confirmation message will contain the Date and Time of execution of the order and a ‘CUSTOMER Order Number’, to be used in any further communication. The message re-proposes all the data entered by the CUSTOMER who undertakes to verify its correctness and to promptly communicate any corrections, according to the methods described in this document.
For each order placed, “CNS FOOTWEAR di Streppa Cristiano” issues a receipt for the shipped material, sending it by e-mail to the order holder, pursuant to article 14 of the D.P.R. 445/2000 and Legislative Decree 52/2004. For the issuance of the receipt, the information provided by the CUSTOMER at the time of the order is valid. No variation will be possible after the issuance of the same.
TERMS OF PAYMENT
Credit Card and Paypal: The charge will be made online, in real time, via the PayPal circuit (it is not necessary to be registered on the Paypal site). In case of cancellation of the order, both by the CUSTOMER and in case of non-acceptance of the same by “CNS FOOTWEAR di Streppa Cristiano”, the cancellation of the transaction and the release of the committed amount will be requested. The release times, for some types of cards, depend exclusively on the banking system.
In no event can “CNS FOOTWEAR di Streppa Cristiano” be held responsible for any damages, direct or indirect, caused by delay in the failure to release the amount committed by the banking system.
“CNS FOOTWEAR di Streppa Cristiano” reserves the right to ask the CUSTOMER for additional information aimed at determining the effective ownership of the account. In the absence of the required documentation, “CNS FOOTWEAR di Streppa Cristiano” reserves the right not to accept the order. At no time is “CNS FOOTWEAR di Streppa Cristiano” able to know the information relating to the buyer’s credit card or the confidential information connected to payments.
Bank Transfer: In case of payment by bank transfer, what ordered by the CUSTOMER will be kept busy until receipt of proof of transfer, to be sent to “CNS FOOTWEAR di Streppa Cristiano” (via e-mail firstname.lastname@example.org) within and no later than 3 working days from the date of acceptance of the order. The shipment of the order will take place only when the amount due is actually credited to the current account of “CNS FOOTWEAR di Streppa Cristiano”. which must take place within 7 working days from the date of acceptance of the order. Beyond these deadlines, the order will be deemed automatically cancelled. The purpose of the bank transfer must include the order reference number.
Delivery is intended at street level. Upon delivery of the goods by the courier, the CUSTOMER is required to check that the number of packages delivered corresponds to what is indicated in the transport document sent in advance by e-mail; that the packaging is intact, not damaged, wet or otherwise altered, even in the sealing materials (adhesive tape or metal strapping). Any damage to the packaging and/or the product or the mismatch in the number of packages or indications must be immediately notified, placing a WRITTEN CONTROL RESERVE on the courier’s proof of delivery and specifying the reason for the reservation.